The Visual Merchandiser: how the profession is changing in the technological age

Index

In a world where we are bombarded by images, immersed in images and information of all kinds, the role of the Visual Merchandiser has become increasingly crucial for the retail.

Capturing the attention of consumers has become an arduous task and a real challenge for companies, especially in an increasingly competitive market. 

The advent of technology and new media revolutionised the visual merchandising sector. Besides the use of digital screens and interactive projections, augmented reality (AR) and virtual reality (VR) are becoming increasingly common. 

The consumer is no longer just a passive spectator of what companies propose, but is protagonist of the shopping experiencean increasingly immersive, extraordinary and engaging experience.

Thanks to technology, it is now possible to make adetailed analysis of behaviour of customers, for example through the use of sensors and tracking systems, which can provide valuable information on consumer preferences. These are important tools for the role of the Visual MerchandiserIt allows them to adapt their strategies in real time and to modulate their work on the basis of the data collected.

One can well understand, therefore, how the profession of Visual Merchandiser requires adaptation to current times and advanced skills that take new technologies into account. Those who manage to combine creativity, technological expertise and market understanding will be able to drive business success in the competitive world of retail.

This professional figure is responsible for creating attractive layouts, organising spaces strategically and presenting products in an attractive manner to stimulate customer interest. However, the profession of Visual Merchandiser is not simply an aesthetic activity; it requires specific skills and abilities, a creative approach and constant attention to market trends.

Visual Merchandiser Profession: The Approach to Work 

The Visual Merchandiser's approach to the profession is results-oriented. This requires him to have certain characteristics:

  • Constant adaptation to market changes
  • Great flexibility 
  • Ability to respond promptly to new challenges and customer requests
  • Continuous training: attending courses, workshops and conferences enables the professional to acquire new skills and keep up to date with the latest trends.

Core Competences and Skills of a Visual Merchandiser

What are the skills and skills that a visual merchandiser must possess?

  1. Creativity and Aesthetic Sense: The Visual Merchandiser must possess a strong creativity and a developed aesthetic sense. This ability enables him/her to design eye-catching shop windows and interior layouts that reflect the brand identity.
  2. Market knowledge: it is essential to be up-to-date on the latest market trends and to understand the target audience. This knowledge helps the Visual Merchandiser to create displays and layouts that appeal to the specific target consumers.
  3. Communication Skills: effective communication is crucial, both with the internal team and with customers. The ability to convey ideas in a clear and persuasive manner is crucial to ensure the successful implementation of visual merchandising strategies.
  4. Technological competence: With the advent of technology, it is essential that the Visual Merchandiser has a good understanding of digital tools. From the use of 3D design software to the handling of digital screens, technological competence has become a key component.
  5. Environmental sensitivity: Specialising in the creation of sustainable and eco-friendly displays can be an added value for the Visual Merchandiser.

Visual Merchandising: the importance of digital retail knowledge

  • With the increase of online shopping, its specialising in digital visual merchandising has become essential. Understanding how to present products in an appealing manner on websites and in the e-commerce platforms is crucial for success. The skills of the visual merchandiser, therefore, go beyond the physical spaces of the shop. 
  • The first approach with the product, in fact, takes place on the platforms, which must be increasingly clear, functional, and cared for in every detail.

Discover the training in Visual Merchandising at Italian Design Institute

Trained and specialised in Visual Merchandising with the IDI courseYou will learn the tools, languages and strategies of Visual Merchandising, how to develop the dynamics of a contemporary store and realise a technically effective window dressing proposal, as well as display techniques to implement the profitability of a store, new technologies that make the in-store experience interactive, and much more.

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Sviluppo Europa s.r.l.
Via Albricci, 9 - 20122 Milan
P.I. 10282190965
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